Partner Solutions

ArkHub

ArkHub is the merger of state-of-the-art storage technology from HPE Scality with their Apollo 4000 intelligent data storage and Caton’s Cydex file transfer service.

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Caton Group

Privacy Notice

We at Caton Group (“Caton”) take reasonable steps to protect your privacy.

1. INTRODUCTION

1.1. This Privacy Notice applies to the information and data collected by Caton as a controller, including the information collected on our Website: https://catontechnology.com/ (the “Website”) through commercial channels described below, and by way of any Caton products and services (collectively, the “Services”).

1.2. The purpose of this Privacy Notice is to describe the way we and our affiliated entities listed on this page collect, store, use, and protect information through this Website. It also explains what these technologies are and why we use them, as well as your rights to control our use of them.

1.3. This Privacy Notice does not apply to the data Caton processes on behalf of our customers (Customer Data) in our capacity as a processor. Your use of any Caton Service is covered under this Privacy Notice.

1.4. We periodically update this Privacy Notice. We will post any Privacy Notice changes on this page and, if the changes are material, we will provide a more prominent notice by sending you an email notification.

1.5. While we will notify you of any material changes to this Privacy Notice prior to the changes becoming effective, we encourage you to review this Privacy Notice periodically. We will also keep prior versions of this Privacy Notice in an archive for your review.

1.6. If you have any questions about this Privacy Notice or our treatment of the information you provide us, please email Caton at “privacy@catontechnology.com” or write to us by mail to the address at the bottom of this Privacy Notice with “Attention Privacy.”

2. PERSONAL INFORMATION

2.1. If we refer to "personal information", “Personal Data” or “PI” in this Privacy Notice, we mean personal information and data, whether true or not, about an individual who can be identified from that data; or from information and other data that we may have access;

2.2. Personal information that we collect through this Website may include:

2.2.1. Website usage information using cookies which allows us to detect internet usage about you as a visitor of this Website and how you interact with this Website (“website navigational information”).

2.2.2. If you are a customer or potential customer or if you wish to attend one of our online or in-person events we may collect your name, surname, company name and email address (“contact information”) or custom information about your support requirement.

2.2.3. Optional information which you may provide to us voluntarily as part of a campaign or marketing initiatives related to the services and products which we offer, and you have subscribed for.

2.2.4. Personal Information may also be collected from transactions, both free and paid, that you enter into in connection with the services, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or information that we acquire from service providers.

2.2.5. We may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and sources such as social media websites

3. APPLICATION AND ACCEPTANCE

3.1. This Website may include links to other affiliated and unaffiliated sites. Those websites will have their own privacy policies that you may wish to review. We have no responsibility for unaffiliated linked websites or any use of those sites and their privacy practices. This Website may also contain links to our presence on various social media platforms. As we do not operate or control such platforms, this Privacy Notice does not apply to your use of such platforms.

3.2. This Privacy Notice applies to you if you are a visitor to this Website, a person who / company that is interested in becoming a Caton business partner or customer; or a person who is interested in becoming a Caton contractor, service provider or employee.

3.3. You may only provide us with your own personal information or the personal information of another person where you have their permission to do so.

4. YOUR RIGHTS AS A DATA SUBJECT

4.1. We have listed below the rights that you may have under the law in your country in relation to the collection, use, processing, and storage of your personal information:

4.1.1. The right to access - you can ask for copies of your personal information.

4.1.2. The right to correction - you can ask us to correct or update inaccurate personal information.

4.1.3. The right to deletion - you can ask us to erase your personal information in certain circumstances. You can also withdraw your consent, where consent is the legal basis for processing your personal information.

4.1.4. The right to data portability –you can ask us to transfer your personal information, which we obtained from you to another organisation or to you.

4.1.5. The right to restrict procession – you have the right to ask is to restrict the processing of your personal information in certain circumstances.

4.1.6. The right to complain to a supervisory authority - you can complain about our processing of your personal information.

These rights are subject to certain limitations and exceptions.

4.2. If you have any questions or concerns about our data privacy practices or the contents of this Privacy Notice, please send an email to our Information Officer, whose details appear below:

Information Officer: Sylvain Deslandes CIO

Caton Technology (Asia) Limited

79 Robinson Road
#07-01 
Singapore 068897
T: +852 2889 1171

Email: privacy@catontechnology.com

5. PURPOSE OF INFORMATION COLLECTION

5.1. We collect your contact information through this Website mainly to contact you for the purpose of understanding your needs, delivering and improving our service offering, in order to communicate with you about attendance at our events, or to engage your services as a contractor or an employee.

5.2. We collect and process your applicant information in order to assess your suitability as a potential employee or service provider for the Company.

5.3. We collect and process your website navigational information in order to improve our interaction with you as a visitor to our Website. We consider these to be legitimate business purposes.

5.4. The type of information we collect will depend on the type of data subject that you are and the purpose for which it is collected and used. We will only collect information that we need for that purpose.

5.5. We collect information directly from you where you provide us with your personal details through this Website. Where possible, we will inform you what information you are required to provide to us and what information is optional.

5.6. Our service is not directed to children younger than 18 years old, we do not knowingly collect personally identifiable information from children under the age of 18 years old. If you believe that we have collected personal information about a child under 18, please contact us, so that we may delete the information.

6. USE OF COOKIES

6.1. We sometimes use “cookies”. “Cookies” are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.

6.2. They enable us to improve interactivity with this Website. The purpose of cookies is to enhance your future visits to our Website.

6.3. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept some of the cookies certain functionalities may be disabled or function improperly. Cookies enable us to improve our service to you, estimate our audience size and usage patterns, store information about your preferences and recognise when you return to our Website.

6.4. Please note that third parties who advertise on our Website may also use cookies, but we do not have access to or control over them, and therefore cannot take responsibility for them.

6.5. We use Hotjar, HubSpot and Google Analytics. HubSpot and Google Analytics gathers information about the use of our Website by means of cookies. The information gathered is used to create reports about the use of our Website.

7. SHARING OF PERSONAL INFORMATION

7.1. We will keep your personal information confidential and only share it with others if it is necessary for us to perform services to you, to protect our legitimate interest or yours, if you consent to it, or if the law obliges us to share. We have trusted relationships and third parties who perform services for us. All these service providers have a contractual obligation to secure your personal information and to use it only in a way that we permit.

7.2. We will not sell personal information. No personalized individual data will be disclosed to anyone except as provided in this Privacy Notice.

7.3. Our Website may connect to various social media sites or apps, including Facebook, LinkedIn, and Instagram. If you want to use our Website for social media integration, including to create user profiles and login functionality, we will share your information with the relevant social media sites or apps.

7.4. We transfer and transmit personal information collected through this Website to third countries (“Third Countries”). Where personal information is transferred to such Third Country recipients, we make sure that adequate levels of security are in place with the data importer and that we have the appropriate contractual arrangements in place to govern this cross-border flow of personal information.

8. RETENTION OF INFORMATION

8.1. We will aim to keep the personal information we collect as accurate, complete, and up to date as is necessary for the purposes of this Privacy Notice. We will only retain your personal information for as long as it is necessary to fulfil the purpose for which it was collected and for as long as that purpose continues unless otherwise required by law or you have consented to the retention of the record.

8.2. We will only retain your personal information for as long as it is necessary to fulfil the purpose for which it was collected and for as long as that purpose continues unless otherwise required by law or you have consented to the retention of the record.

9. CONCERNS AND SECURITY BREACH

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.

10. CALIFORNIA PRIVACY RIGHTS

This section applies only to California consumers. It describes how we collect, use, and share California consumers' Personal Information in our role as a business, and the rights applicable to such residents.  The California Consumer Privacy Act ("CCPA") requires businesses to disclose whether they sell Personal Data. Caton is a business, and does not sell Personal Data. We may share Personal Data with third parties if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Data. 

If you are unable to access this Privacy Notice due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access. 

For purposes of this section "Personal Information" has the meaning given in the California Consumer Privacy Act (“CCPA”).  

10.1 How We Collect, Use, and Share your Personal Information

We have collected the following statutory categories of Personal Information in the past twelve (12) months:

Identifiers, such as name, e-mail address, mailing address, and phone number. We collect this information directly from you or from third party sources. 

10.2 Commercial information, such as subscription records. We collect this information directly from you. 

Internet or network information, such as browsing and search history. We collect this information directly from your device. 

10.3 Geolocation data, such as IP address.

We collect this information from your device.

10.4 Inferences. 

Other personal information, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or contests; or in providing any Service. 

The business and commercial purposes for which we collect this information are described in Section 2 of this Privacy Notice. The categories of third parties to whom we "disclose" this information for a business purpose are described in Section 3 of this Privacy Notice. 

10.5 Your California Rights

You have certain rights regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.

The right of access means that you have the right to request that we disclose what Personal Information we have collected, used and disclosed about you in the past 12 months. 

The right of deletion means that you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions. 

The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights. 

10.6 How to Exercise your California Rights

You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity to protect your Personal Information. 

Please use the contact details below, if you would like to: 

  • Access this policy in an alternative format;
  • Exercise your rights;
  • Learn more about your rights or our privacy practices; or
  • Designate an authorized agent to make a request on your behalf.
11. DATA PROTECTION OFFICER

If you want to report any concerns about our privacy practices or if you suspect any breach regarding your information, kindly notify our Information Officer by sending an email to privacy@catontechnology.com.

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If you need any support on our products, services, and technologies, please contact us. We look forward to hearing from you soon.